At Infinite Horizons, your privacy and the protection of your personal data are of utmost importance to us. As a responsible tourism company and ground operator for European and American tour providers, we are committed to safeguarding the personal information of our clients and partners in accordance with the General Data Protection Regulation (GDPR) and all relevant European data privacy laws.

This Privacy Policy outlines how Infinite Horizons collects, uses, stores, and protects your personal information when you use our services or communicate with us. By using our services, you consent to the practices described in this policy.

Infinite Horizons is a tourism company and ground operator based in Central Asia. We provide high-quality travel logistics, tour management, and ground services for international clients and companies.

We collect the following personal information only when it is necessary to fulfill our services:

• Full name
• Contact details (email address, phone number, postal address)
• Passport details (for permit applications, flight bookings, or border documentation)
• Nationality
• Date of birth
• Emergency contact information
• Medical and dietary requirements (only when relevant for your safety or comfort)
• Payment and billing information (for invoicing and refunds)
• IP addresses, browser types, and device data (collected automatically through our website)

We process your personal data for the following purposes:

• To manage tour bookings, permits, and travel arrangements
• To communicate important updates before, during, or after the tour
• To ensure your safety, health, and satisfaction on our tours
• To process payments and issue invoices
• To comply with legal obligations (e.g., travel regulations or immigration laws)
• To analyze website usage and improve our services

We rely on the following legal bases to process your data:

• Performance of a contract: to fulfill travel services you have requested
• Legitimate interest: to operate our business efficiently and improve our services
• Legal obligation: to comply with relevant laws and authorities
• Consent: where explicitly required, such as for marketing emails

We retain your personal data only for as long as is necessary for the purposes for which it was collected, or to meet legal, accounting, or regulatory obligations. When no longer needed, we securely delete or anonymize your data.

We do not sell, rent, or trade your personal data. We only share your information with trusted third parties when it is essential to providing our services. This may include:

• Local transport providers
• Accommodation providers
• Permitting or immigration authorities
• Medical service providers (in case of emergency)
• Partner travel companies (only with your consent or prior knowledge). All third parties are required to maintain appropriate confidentiality and data protection practices.

As a company operating globally, we may transfer your data to partners outside the EU. In such cases, we ensure that appropriate safeguards are in place (e.g., standard contractual clauses) to protect your rights and personal data.

As a data subject, you have the following rights:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your data when no longer needed
• Right to restrict processing: Limit how your data is used under certain circumstances
• Right to data portability: Request your data in a structured, commonly used format
• Right to object: Object to processing based on our legitimate interests
• Right to withdraw consent: Where consent is the basis for processing, you may withdraw it at any time

We use industry-standard security practices to protect your data, including firewalls, encrypted communication, secure servers, and access controls. Only authorized personnel have access to your personal information.

Our website may use cookies and analytics tools to enhance your browsing experience and collect anonymous statistics. You can adjust your cookie preferences in your browser settings.

We will only send you marketing emails with your explicit consent. You can opt out at any time by clicking the unsubscribe link in any email or by contacting us directly.

Our website may contain links to external websites. This privacy policy does not cover the practices of those sites. We recommend reviewing their privacy statements before sharing any personal data.

We may update this Privacy Policy from time to time. The latest version will always be available on our website and will indicate the date of the most recent revision.

If you have questions about this policy or wish to exercise your rights, please contact us at:

Infinite Horizons
[Your Registered Address Here]
Email: [Your Company Email Address]
Phone: [Company Contact Number]

We are committed to protecting your privacy and thank you for trusting Infinite Horizons with your personal data.